Refund Policy
At fitsyfy.com, we are committed to delivering high-quality online workout programs. Due to the digital nature of our services, we have outlined a clear refund and cancellation policy to maintain transparency.
1. Digital Products & Workout Plans
All workout plans, once purchased and delivered (whether downloadable or accessible through your account), are non-refundable. Since these are digital goods, we cannot accept returns or offer refunds once access has been granted.
We do not issue refunds for:
- Completed or accessed workout plans
- Missed workout sessions
- Lack of results (fitness outcomes vary by individual effort and consistency)
- Change of mind after purchase
2. Exceptional Refunds
In rare and exceptional cases (e.g., accidental duplicate purchase, technical error), we may review refund requests on a case-by-case basis. If approved, the refund amount will be credited back to your original method of payment within 7–10 business days. These must be submitted within 7 days of the purchase and must include:
- Order ID
- Reason for request
- Supporting screenshots or details (if applicable)
Submit requests to: contact@fitsyfy.com.
3. Failed Payments or Billing Issues
If your payment fails or is declined, your access to the workout program may be suspended. For assistance with payment errors, please contact us promptly.
4. Contact Us For questions about this policy or for any billing-related assistance, reach out to us:
Email:contact@fitsyfy.com.
Phone:+919654955807
Business Hours: Monday – Friday: 8am – 9pm
